Vendor Portal

FAQS



• What is the password for the MyBuilder Pro portal?

Please email jillian@viihomes.com for access to this portal.

• I should have already been paid. What should I do?

If you requested payment less than 10 business days ago, please hang tight. We do our best to issue payment within this time frame. Otherwise, there are several reasons why payments may be delayed. You should first reach out to the Project Manager in charge of that specific job. Payments are dependent upon their approval first.


If your payment request has been approved by the Project Manager, and is beyond the 10-day period, please submit a Payment Inquiry and someone from our accounting team will look into it and report back to you as soon as possible.

• I have requested a Purchase Order but have not received it yet. What should I do?

Please send an email to colleen@viihomes.com to request status of your Purchase Order.

• Can I Request a Payment without having a Purchase Order?

Seven Custom Homes, Inc. strongly recommends that all work being performed is under a previously issued Purchase Order.  *Please note that any payment request amount that is not under some form of previously agreed terms of payment is not guaranteed.  Terms of payment should be agreed upon in written or electronically submitted form to Seven Custom Homes, Inc, such as an accepted quote or pricing list.

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From a secluded technological utopia or magnificent country estate, to a rustic hillside ranch, lakefront retreat, or masterpiece chateau in an exclusive Austin area neighborhood, Seven Custom Homes creates distinctive architectural wonders. Call us today!

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